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Payments can be made by credit or debit card. Accepted credit cards are Visa, American Express and Mastercard.

In order to process the order, the billing address must correspond to the address of the credit card holder.

All transactions are secured.

For any further information, please contact us at customerservice@leocamerini.com.
We will be delighted to assist you.

Leo Camerini offers complimentary standard shipping for all orders.

We invite you to check the delivery information provided before placing your order as it will not be possible to modify the address afterwards.

Purchased Products are dispatched in 5-7 working days. Pre-ordered Products are dispatched as indicated in the respective Product page.

Once dispatched, you may track your order through the link and number provided in your Order Confirmation email.

If someone else is collecting your order on your behalf at the designated address, we assume that she/he is doing so with your authorization.

For any information on the delivery or to reschedule your delivery, please contact us at customerservice@leocamerini.com.
We will be delighted to assist you.

Leo Camerini Products purchased online or by phone can be returned or exchanged within 14 days after the date of delivery.

Should you intend to return or exchange a Product, we suggest to inform Leo Camerini of your choice before undertaking any other action. We will be delighted to provide all the required information and assistance to proceed.

In order to be accepted, Returns must comply with the following conditions:

  1. be returned in original packaging as received with original sales invoice,
  2. be completely free from signs of wear, damage or alteration,
  3. have the identification and security tag attached as received and
  4. be without any customization and/or personalization

Please refer to our full Return Policy at the present link.

Leo Camerini Products are delivered in their signature Ruby box and dust bag, together with an envelope containing all the necessary care instructions.

Each Product comes with a tag indicating the date when the quality control was performed.

We invite you to use the original packaging to store your Leo Camerini Product.

Should you have any special requirement concerning the packaging of your order, please contact us at customerservice@leocamerini.com.
We will be delighted to assist you.

Privacy & Cookie Policy

Who we are

This page describes the data processing methods for users who visit the Leo Camerini website, pursuant to EU Regulation 2016/679. The data controller is LG Camerini di F.lli Camerini S.r.l.s. & C. S.a.s, with registered office in via Alberto Mario 15, 37121 Verona, Italy, P. IVA IT04683810230.

What personal data we collect and why we collect them
Data provided voluntarily by the user

The personal data provided in an optional manner, such as when requesting information or clarifications by calling the number indicated on the website or by writing to the actual email addresses, are used only to give effect to any requests made.

The user cannot release data referring to third parties through communications via email or telephone contact without their express authorization.

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the communication protocols of the Internet. This informations are not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the system and the user’s computer environment.

These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Cookies

Browsing the Leo Camerini website involves sending cookies.

What are cookies

Cookies are small pieces of data that the sites visited by the user send to the terminal (usually a browser), where they are stored before being re-transmitted to the same sites at the next visit by the same user. The data collected by cookies are used to make the browsing experience more enjoyable and efficient in the future. Cookies do not record any personal information about a user and any identifiable data will not be stored. If you want to disable the use of cookies, you need to customize the settings of your computer by setting the deletion of all cookies or activating a warning message when cookies are stored. To proceed without modifying the application of cookies, simply continue browsing.

Cookies used by this website
Required cookies

These cookies are essential in order to allow you to move around the site and make full use of its features, such as accessing the various protected areas of the site. Without these cookies, some necessary services cannot be guaranteed.

Functionality cookies

These cookies allow the site to remember the choices made by the user (such as name, language or region of origin) and provide advanced and personalized features. These cookies can also be used to remember changes made to text size, fonts and other parts of web pages that can be customized. By using our site, you agree that these cookies can be installed on your device.

Content embedded from other websites

Articles on this site may include embedded content (such as videos, images, articles, etc.). Content embedded from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website.

Contact info

The data controller is LG Camerini di F.lli Camerini S.r.l.s. & C. S.a.s.

Additional information
How we protect your data

Personal data is processed by automated tools for the time strictly necessary to achieve the purposes for which it was collected.

Rights of interested parties

The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification.

Pursuant to the same article, the user has the right to request the deletion, transformation into anonymous form or blocking of data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their treatment.
Requests should be addressed to the telephone number +39 045 8011 708 or sent by post to LG Camerini di F.lli Camerini S.r.l.s. & C. S.a.s, via Alberto Mario 15, 37121 Verona, Italy.

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