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Payments can be made by credit or debit card. Accepted credit cards are Visa, American Express and Mastercard.

In order to process the order, the billing address must correspond to the address of the credit card holder.

All transactions are secured.

For any further information, please contact us at customerservice@leocamerini.com.
We will be delighted to assist you.

Leo Camerini offers complimentary standard shipping for all orders.

We invite you to check the delivery information provided before placing your order as it will not be possible to modify the address afterwards.

Purchased Products are dispatched in 5-7 working days. Pre-ordered Products are dispatched as indicated in the respective Product page.

Once dispatched, you may track your order through the link and number provided in your Order Confirmation email.

If someone else is collecting your order on your behalf at the designated address, we assume that she/he is doing so with your authorization.

For any information on the delivery or to reschedule your delivery, please contact us at customerservice@leocamerini.com.
We will be delighted to assist you.

Leo Camerini Products purchased online or by phone can be returned or exchanged within 14 days after the date of delivery.

Should you intend to return or exchange a Product, we suggest to inform Leo Camerini of your choice before undertaking any other action. We will be delighted to provide all the required information and assistance to proceed.

In order to be accepted, Returns must comply with the following conditions:

  1. be returned in original packaging as received with original sales invoice,
  2. be completely free from signs of wear, damage or alteration,
  3. have the identification and security tag attached as received and
  4. be without any customization and/or personalization

Please refer to our full Return Policy at the present link.

Leo Camerini Products are delivered in their signature Ruby box and dust bag, together with an envelope containing all the necessary care instructions.

Each Product comes with a tag indicating the date when the quality control was performed.

We invite you to use the original packaging to store your Leo Camerini Product.

Should you have any special requirement concerning the packaging of your order, please contact us at customerservice@leocamerini.com.
We will be delighted to assist you.

Terms & Conditions

1. Required General Information

Pursuant to and for the purposes of articles 7 and 12 of Legislative Decree no. 70 of 9.4.2003, users are provided with the following information: the provider of the services subject to these Terms and Conditions is LG Camerini di F.lli Camerini S.r.l.s. & C. S.a.s, Sede legale: Via Alberto Mario, 15 – 37121 Verona, Part. IVA 04683810230.
Any request for information should be sent to Customer Service at Customer Service page or by e-mail to info@leocamerini.com

2. Assurance of product conformity

2.1 Descriptions of the products offered by Leo Camerini are based on information provided by suppliers. Furthermore, the information provided for each product, as well as all photographs and videos of the product, are published as indications, as are all trade names, trademarks or distinctive signs or symbols of any kind contained within the pages of the site

2.2 In accordance with Articles 128 to 135 of the Consumer Code, any product bearing manufacturing defects reserves the same conditions provided for by the legislation of the right to withdrawal.

3. Responsibility

3.1 Leo Camerini (LG Camerini di F.lli Camerini S.r.l.s. & C. S.a.s) is not responsible for damage of any kind arising from improper installation and/or use of the product which is improper and/or not in accordance with the manufacturer’s instructions as well as damage caused by unforeseeable circumstances.

3.2 Leo Camerini (LG Camerini di F.lli Camerini S.r.l.s. & C. S.a.s) is not liable in the event of loss of income, profits or data or for any indirect damages of any nature arising from or related to contracts subject to the Terms and Conditions.

4. Suspension of Service

4.1 Leo Camerini (LG Camerini di F.lli Camerini S.r.l.s. & C. S.a.s) reserves the right to temporarily suspend, without prior notice, the provision of Services for the time required for necessary technical operations and/or operations intended to improve the quality of these services.

4.2 Leo Camerini (LG Camerini di F.lli Camerini S.r.l.s. & C. S.a.s) may, at any time, discontinue providing Service should there be justifiable reasons of safety or violations of confidentiality, providing, in this case, notice to the user.

5. Applicable Law

The General Conditions of Sale are governed by Italian law and in particular by the Legislative Decree 6 September 2005 n. 206 on consumption, with specific reference to rules on distance contracts and by the legislative decree 9 April 2003 no. 70 on certain aspects of electronic commerce.

6. Updates

These Terms and Conditions may be amended from time to time in consideration of possible regulatory changes and shall be effective from the date of publication on leocamerini.com

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